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Privacy Policy

Effective: 1 February 2025 • Last updated: 1 February 2025

1. Who We Are

Fasty Translate operates from 2411 2nd St, Ville Platte, LA 70586, USA. Contact: hello@fastytranslate.com | (337) 363-7391. We are subject to German data protection law (BDSG) and the EU General Data Protection Regulation (GDPR).

2. Data We Collect

Information you provide directly

When you request a quote, use the contact form, or place an order, we collect: your name, email address, phone number, country of residence, company name if provided, and the content of your documents submitted for translation.

Payment information

Payment is processed exclusively by Stripe. We do not receive, store, or process your card details. Stripe's handling of your payment information is governed by Stripe's own Privacy Policy.

Technical data

Our web server logs IP addresses, browser type, and page visits for security purposes. This data is retained for 30 days and is not linked to personal identity.

3. Legal Basis for Processing

  • Art. 6(1)(b) GDPR -- Processing necessary for contract performance (your order)
  • Art. 6(1)(c) GDPR -- Legal obligation (e.g. record-keeping under German HGB)
  • Art. 6(1)(f) GDPR -- Legitimate interest (security logging)
  • Art. 6(1)(a) GDPR -- Your consent (optional cookies and analytics)

4. How We Use Your Data

  • Delivering the translation service you ordered
  • Communicating about project status, revisions, and delivery
  • Processing payments via Stripe
  • Maintaining commercial records as required by German law
  • Responding to pre-sales inquiries

5. Document Confidentiality

Documents you submit are treated as strictly confidential. They are shared only with the translator assigned to your project, who has signed a non-disclosure agreement. We do not use client documents to train AI systems. We do not share client content with third parties outside your project team.

6. Data Retention

  • Active and completed project files: 12 months post-delivery, then deleted unless you request otherwise
  • Invoices and payment records: 10 years (German HGB requirement)
  • Pre-sales inquiries: 6 months
  • Server logs: 30 days

7. Your Rights

Under GDPR, you have the right to access, correct, delete, restrict, port, or object to processing of your personal data. Email hello@fastytranslate.com with subject "GDPR Request." We respond within 30 days.

8. International Transfers

When a project requires a translator outside the EU/EEA, we ensure appropriate safeguards are in place (Standard Contractual Clauses or adequacy decision).

9. Complaints

You may lodge a complaint with the Louisianan State Office for Data Protection Supervision (BayLDA) if you believe your data has been processed unlawfully.

10. Contact

Fasty Translate • 2411 2nd St, Ville Platte, LA 70586, USA • hello@fastytranslate.com • (337) 363-7391

FastyTranslate

Fast, accurate translation for businesses entering or operating in German-speaking and European markets. All services delivered digitally.

All services are delivered digitally. No physical goods shipped.

Services
  • Express Document Translation
  • E-Commerce Localization
  • Official & Certified Translation
  • Digital Content Translation
  • Corporate & Financial Translation
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2411 2nd St, Ville Platte, LA 70586, USA
(337) 363-7391
hello@fastytranslate.com
© 2026 Fasty Translate. All rights reserved.
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